Contact Us

Get product, account, and service support

If you encounter a problem while using 120365 Tools or need help with product features, accounts, billing, privacy, or data rights, contact us through the email address below.

Email Support

help@120365.org

We usually respond within 2 business days

How We Can Help

We can assist with accounts and sign-in, product features, billing and refunds, privacy and data rights, troubleshooting, and other matters related to 120365 Tools.

What to Include

  • Your account email and the relevant product, page, or task.
  • For payment issues, include the order number or transaction identifier, but do not send complete payment credentials.
  • The time of the issue, steps taken, error messages, and screenshots when necessary.

Security Reminder

Do not send passwords, verification codes, private keys, complete card information, or other unnecessary sensitive data by email.

Service Status

If you suspect a service interruption, check our public status page for the latest information before contacting support.

View Service Status